Terms and Conditions

1. General

When you apply for the reservation of this holiday home, you declare your unreserved acceptance of the rental conditions below. Please therefore read them carefully when you wish to make a reservation. These general terms and conditions apply to the holiday home located at Kapucijnenstraat 58/0802, 8400 Oostende (hereinafter “ Paradis Apartment"). The owner/landlord of the property is Albane Paret & Micha Pycke (hereinafter the "landlord"). Deviation from these conditions is only possible if the landlord has given his prior written consent. This written consent will then be mentioned on the booking confirmation. Under no circumstances can the tenant claim the application of his own general terms and conditions, if any. The landlord only accepts bookings from persons aged 18 or over. The tenant must be 18 years or older and present during the stay.

2. Payment of the stay

An advance of 50% of the total rental price for the stay must be transferred to the landlord's bank account no later than one week after sending the signed reservation form. Only then is the reservation final. The balance of the total rental price, together with the deposit, should be transferred to the landlord's bank account no later than four weeks before the start of the stay. In case of late or incomplete payment of the deposit or, as the case may be, the balance of the total rental price, the landlord is entitled to unilaterally terminate the agreement on simple notice and without prior notice of default. The sums already paid shall accrue to the landlord by way of lump-sum compensation. Any payment should be made to the account number below. Please make the payment by one person and do not split it further yourself.

Bank account:
Paret - Pycke 

AXA

BIC AXABBE22

IBAN BE07 7506 7481 0166

Mention: Name + First name + period of stay

3. Cancellation by the tenant

The landlord takes no responsibility for flight schedules, cancellations and delays of airlines. The quoted rental price does not include travel and cancellation insurance. Any cancellation of a reservation made must be confirmed in writing by the hirer. 

The following fees are payable in the event of cancellations:

  • If cancelled more than 4 weeks before the start of the stay,
    50% of the total rental price is due.

  • If cancelled less than 4 weeks before the start of the stay,
    100% of the total rental price is due.

    The above cancellation fee also applies in the event of non-payment, whereby the payment already received will be used as compensation.

4. Cancellation by the landlord

If certain serious circumstances force the landlord to cancel the reservation (including pandemics, strikes, blockades, fire, floods, or any other disturbances or events), the tenant will be notified immediately and the landlord will refund the amounts already paid as soon as possible. The tenant cannot claim any compensation other than the refund of the amount paid.

5. Warranty

The tenant pays a deposit of €500. The deposit must be paid together with the balance and therefore at the latest 4 weeks before the start of the rental. If no damage was caused to the accommodation and the flat was lived in with care & respect, you will receive the full deposit back after the stay. Paradis Apartment is not liable for necessary costs in case of any damage. The deposit will be refunded after the end of the stay minus any damage to the holiday home. If it appears that extra time needs to be spent on final cleaning (because, for example, dishes or extra rubbish are left behind), additional cleaning costs will be charged at €40 per hour. The deposit will be used to pay these additional cleaning costs.

6. Responsibility

The landlord accepts no liability for theft, loss, accidents, damage (including personal injuries) of any kind during or as a result of a stay at Paradis Apartment. Liability is also excluded for changing circumstances in or near the stay that occurred through no fault of the landlord. During the stay, the tenant, his/her co-tenants and the visitors for whom they are responsible must behave with due care, taking into account the tranquillity of the surroundings. The tenant and those accompanying him or her are jointly and severally liable for all loss and/or damage that may arise for the landlord and/or any third party as a direct or indirect result of their stay (even if this damage and/or loss is only ascertained after his/her departure), regardless of whether this was caused by their own actions or omissions or by third parties who are in the accommodation through their fault, as well as for all damage caused by any animal and/or property in their possession.
The following items are not permitted under any circumstances and, in case of non-compliance, may result in the eviction and/or partial or total withholding of the guarantee without any compensation in favour of the tenant and preserving all rights of the landlord:

  • occupy the house with more or other persons than mentioned on the booking form;

  • cause noise between 10 p.m. and 8 a.m.; 

  • bring pets during the stay;

  • making an open fire or using a barbecue; 

  • smoking indoors;

  • excessive use of electricity, water and heating

    House rules present and/or issued at the holiday home are an integral part of the rental agreement and must therefore be strictly complied with.
    If keys are lost, a fixed amount of €150 will be charged.

7. Arrival and Departure

Please contact us via Whatsapp:
Albane: +32 476 57 37 82
or Micha: +32 486 68 00 70

On the day of arrival, you can occupy the flat from 3pm, unless otherwise agreed.
On the day of departure, you should leave the flat by 11.00 am.
If possible, we will be flexible with these times.

8. General

If urgent repair works arise due to unforeseen circumstances, the landlord shall be entitled to enter the flat during the rental period and have the renovation works carried out, without further liability of any kind and without the tenant being entitled to claim a reduction in the rent. The nullity of one or more provisions of these general conditions or any part thereof shall not affect the validity and enforceability of the remaining provisions. In the event of invalidity, the parties shall enter into negotiations to replace the invalid provision by an equivalent provision in accordance with the spirit of these general terms and conditions. Should the parties fail to reach an agreement, the competent court may amend the invalid provisions according to what is (legally) permissible. The agreement is exclusively governed by Belgian law. All disputes shall be settled exclusively by the courts of Ghent.